Director of Billing

Company: EasterSeals NH
Location: Manchester
Posted on: October 11, 2024

Job Description:

555 Auburn St, Manchester, NH 03103, USA Req #6910Friday, October 4, 2024Since 1936, Easterseals NH & VT has been an unwavering force, transforming lives across all ages and abilities through our dynamic programs. Our dedicated efforts empower individuals to not only enhance their health and well-being, but also attain greater independence, triumph over substance use, cultivate essential life skills, access education, secure stable housing, build stronger family connections, and engage deeply with their communities.We are looking for a Director of Billing to join our team! This role involves managing the daily operations of the billing department, supervising staff to ensure accurate billing processing, and overseeing the implementation of policies and procedures to support agency billing.The Director of Billing will oversee the documentation of billing procedures, processes, and payer contacts for New Hampshire and Vermont. This includes designing or redesigning systems, implementing new practices, establishing billing policies and procedures, and supervising the billing department staff to ensure timely bill processing, collection of receivables, and cash projection for all programs across both states. Additional responsibilities include:

• Provide routine analytical reporting to the Chief Financial Officer and SVP, Controller on cash flow forecasting, AR allowances, AR turnover, Write-offs, and other reports as required to assess AR financial health.
• In partnership with Program leaders and managers, coordinate efforts to establish relevant policies and procedures to ensure receipt of all necessary billing source documents for the processing of clean, timely claims.
• Perform in-service training sessions for Agency providers to promote efficient and effective pre-billing efforts. Facilitate training of Agency staff to use patient account software to perform basic or limited inquiries.
• Cultivate and nurture relationships between billing staff and program managers to enhance collections and address discrepancies concerning program revenue data or patient account data. Oversee the approval of write-offs, collection placements to outside agencies, and account adjustments including sales adjustments, refunds, revenue reversals, and free service transfers.
• Develop and continue to cultivate external relationships to obtain a thorough knowledge of payer disbursement procedures and requirements for the purpose of enhancing current organizational processes and cash flows.
• Lead the billing department's customer service initiatives and create a culture of support and excellence to respond to inquiries as quickly as possible including meeting the reporting needs of program managers and the maintenance of client account confidentiality.
• Guide the billing department through system integrations, such as electronic medical records (EMR) and electronic health records (EHR) design, implementation, and software updates by being the subject matter expert.Qualifications:
  • High school diploma or equivalent and nine (9) years experience in health care billing, Bachelor's degree and five (5) years experience in health care billing preferred.
  • Knowledge of varied billing requirements for public and private payers relating to the billing and collection activities of a multi-state, multi-provider institution.
  • Experience supervising staff in a complex, high volume, automated, medical billing office.
  • Evaluate, redesign and implement systems to enhance services and generate efficiencies.
  • Work independently, think creatively, and possess strong communication, interpersonal and project management skills.
  • Proficiency with PCs and PC spreadsheets, database concepts and report writer packages.
  • Valid driver's license and reliable transportation.Hours: This is a full-time, exempt-level position.Compensation: Starting at $87,500 annually, with additional compensation based upon experience and education.What's in it for you? We offer a comprehensive benefits package for full-time, eligible employees, including:
    • PTO begins accruing on your first day!
    • 10 Paid Holidays - includes a floating holiday of your choice
    • 403(b) employer match up to a maximum of 3%
    • Tuition reimbursement after one year of employment
    • Student loan repayment for qualifying degrees after one year of employment
    • Wellness programs: nutritional counseling services, reimbursement programs for weight loss & tobacco cessationWe are proud to be a recovery-friendly workplace and a NH Veteran-Friendly Business.To learn more about this role, please click on the blue "Apply Now" button below to submit your application. Have questions about the role? Schedule time to chat with our Talent Acquisition Specialist, Bill: www.calendly.com/eastersealsnh-bill/15min
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Keywords: EasterSeals NH, Attleboro , Director of Billing, Accounting, Auditing , Manchester, Massachusetts